Shipping policy

Shipping Policy

At SAFFRA Fragrances, we aim to deliver your favorite fragrances safely and efficiently. Please read our shipping policy to understand how orders are processed and delivered.

Order Processing

Orders are processed within 1–3 business days after they are placed. Orders are not typically processed on Sundays or public holidays.

Shipping Locations

We currently aim to serve customers across Pakistan. Shipping availability may depend on the delivery address and courier service coverage.

Estimated Delivery Time

Major Cities: Approximately 3–5 business days.
Other Areas: Approximately 5–7 business days.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any free-shipping offers will be communicated on our website or during checkout.

Order Tracking

If tracking is available for your shipment, the tracking details will be shared with you once your order has been dispatched.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact number. Delays or additional charges caused by incorrect information may be the customer's responsibility.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us at saffrafragrance@gmail.com with your order number. We will do our best to help you resolve the issue.

Damaged Products

If your perfume arrives damaged or defective, please contact us as soon as possible and include your order number and clear photographs of the product and packaging.